To discuss decor and prices, to make an appointment or to place an order please use the ‘Contact Us’ button at the bottom of the page, or phone us.

If making an initial contact, it is useful for us to have the following:

1: The date of the event, to check our availability.

2: Venue details, which we would need in order to quote a delivery/set-up cost.

To confirm a booking we ask for a deposit payment of £50.00, with the balance payable two weeks before date required for delivery. This has to be a non-returnable deposit, because once booked we would turn down other work that conflicted time/date-wise. Receipt of a deposit payment guarantees a confirmed booking in our diary.

We would always advise paying a deposit, to avoid the disappointment of us being too booked up to accept your order at shorter notice.

Once booked, we have no problem with making any changes leading up to the date, we can be flexible up to about a fortnight before the actual date, by which time we’d have to order balloons in if not already in stock.

Having accepted a deposit we would always hold to prices quoted, and absorb any increases in the interim.

We are happy to organise a consultation, at a venue or here at Moseley. A meeting is always useful, for instance if you have a particular colour sample related to your colour scheme, it would be worth bringing it along. We can inflate a few balloons to compare colours. We’re happy to make an early evening appointment if that would help, but are usually unable to make appointments for weekends, our busiest time.